Who we are
Lighthouse Academy for Educational Consultancy (“Lighthouse Academy,” “we,” “our,” or “us”) provides academic support, enrichment, and gifted & talented programmes for students and schools across Qatar and internationally.
We take our responsibility for safeguarding and protecting personal data seriously — especially when it concerns children.
This Privacy Policy explains how we collect, use, store, and protect personal information from students, parents, and partner schools in accordance with Qatar’s Data Protection Law (Law No. 13 of 2016) and international best practices.
Our websites are:
For privacy inquiries, contact our Data Protection Lead at:
📧 info@thelighthouseacademy.org
📞 +974 4441 0057
🏢 Unit 1, Building 3, Street 270, Zone 79, Al Arish Road, Doha, Qatar
Information We Collect
We may collect the following categories of personal information:
Communications Data: Messages or submissions through our contact forms, WhatsApp, or other communication channels.
Personal Information: Name, email address, phone number, date of birth, and mailing address.
Student Information: Academic records, assessments, enrolment details, and progress reports necessary for educational delivery.
Payment Information: Billing and payment details for tuition fees, add-on services, and courses.
Usage Data: Website interactions, IP address, browser type, and device information.
Media and Images: Photos or videos of students taken during Lighthouse Academy activities.
Parental Consent and School Partnerships
For all students under 18 years of age, personal data is collected and processed only with the consent of a parent, guardian, or authorised school representative.
When a school enrols students into our programmes, Lighthouse Academy acts as a data processor on behalf of the school.
We handle student information solely for educational purposes, under the school’s instruction and in accordance with any data-sharing agreement or partnership memorandum of understanding (MOU).
How We Use Your Information
Your data is used for the following purposes:
To comply with legal, regulatory, and safeguarding obligations.
To deliver and improve our educational programmes and services.
To process enrolments, payments, and refunds.
To communicate updates about programmes, schedules, and policies.
To personalise learning and provide academic feedback.
For limited marketing and promotional purposes (e.g., newsletters or approved student media), unless opted out.
Sharing Your Information
We do not sell or rent personal information.
We may share data only with:
- Service Providers: Trusted third parties who assist in delivering our services (e.g., web hosting, IT systems, payment processors).
- Partner Schools: Where data sharing is necessary for delivering joint programmes, in line with school data-sharing agreements.
- Educational Partners: Verified educational platforms (e.g., ExploreLearning, Reflex, or similar), under strict privacy compliance.
- Legal Authorities: Where required by law or to protect the safety and rights of students and staff.
All third-party providers are vetted to ensure they implement appropriate data protection and security standards.
Safeguarding and Staff Confidentiality
All Lighthouse Academy staff and tutors are required to maintain strict confidentiality regarding student data.
We ensure that:
Student data is accessed only for legitimate educational purposes.
Staff receive regular training on data protection and safeguarding.
Background checks are conducted on tutors and staff as required by Qatari law.
Media and Consent
Photographs and videos captured during Lighthouse Academy programmes may be used for educational or marketing purposes (e.g., website, social media, brochures).
Parents or guardians may opt out at any time by contacting info@thelighthouseacademy.org in writing.
We will respect and record such preferences to ensure no media use occurs without consent.
Data Security
We use industry-standard technical and organisational measures to protect your information, including:
- Secure servers with SSL encryption.
- Encrypted data storage and access controls.
- Regular software updates and vulnerability assessments.
- Restricted administrative access on a need-to-know basis.
In the event of a data breach, affected parties will be notified in accordance with applicable laws.
International Data Transfers
Our websites and systems may be hosted on secure servers located inside or outside Qatar (e.g., within the EU or the United States).
Where personal data is transferred internationally, Lighthouse Academy ensures equivalent protection measures consistent with Qatar’s data protection requirements and international standards.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes stated in this policy or as required by law.
Typical retention periods:
Marketing consent records: until consent is withdrawn.
Student records: up to five years after withdrawal or completion.
Financial records: up to ten years for legal and audit purposes.
Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections of inaccurate or incomplete data.
- Request deletion of your data (subject to legal or contractual requirements).
- Withdraw consent for marketing or non-essential communications.
- Object to certain types of data processing.
To exercise these rights, contact info@thelighthouseacademy.org. We aim to respond within 30 days.
Cookies and Website Data
We use cookies to enhance your experience on our websites.
- Login and preference cookies are stored for up to one year.
- Analytics cookies (e.g., Google Analytics) are used to understand site performance; you can disable these in your browser settings.
Embedded Content and External Links
Our websites may include embedded content (e.g., videos, forms, or external links).
These external websites may collect data, use cookies, and track interactions in accordance with their own privacy policies.
We are not responsible for the privacy practices of external sites and recommend that users review those policies independently.
Automated Detection and Spam Protection
Visitor comments and form submissions may be checked through automated spam detection systems such as Akismet or similar WordPress security tools.
This helps protect our platform from spam and malicious activity.
Updates to This Policy
We may update this Privacy Policy periodically.
Revisions will be posted on our website with a new effective date.
We encourage users, parents, and partner schools to review this page regularly to stay informed about how we protect personal data.
Contact Us
For questions, requests, or concerns related to this Privacy Policy or data protection, please contact:
Lighthouse Academy for Educational Consultancy
📧 info@thelighthouseacademy.org
📞 +974 5057 6945
🏢 Unit 1, Building 3, Street 270, Zone 79, Al Arish Road, 35189, Doha, Qatar
